Privacy Policy

Fuel Tec Key West

Effective Date: 11/15/2025

Fuel Tec Key West we respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, communicate with us, or use our services, including SMS/text messaging.

By using our website, contacting us, or providing your information, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

1.1 Contact and Account Information

Name

Phone number

Email address

Mailing or billing address

Vessel information and related project details

1.2 Communications Information

Information you provide when you call, text, or email us

Voicemails, SMS responses, and service-related messages

1.3 Website Usage Information

When you visit https://fuelteckeywest.com, we may automatically collect:

IP address

Browser type and device information

Pages visited and time spent on our site

Basic cookie data (if used for functionality or analytics)

We do not knowingly collect information from children under 13.

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2. How We Use Your Information

We use the information we collect to:

Schedule and manage service appointments

Provide marine fuel system services and support

Send service updates, invoices, estimates, and reminders

Respond to questions, requests, and customer support needs

Improve our services, website, and customer experience

Maintain records for accounting, legal, and business purposes

Comply with applicable laws and regulations

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3. SMS/Text Messaging

By providing your mobile phone number to Fuel Tec Key West, you consent to receive SMS/text messages from us related to:

Scheduling and confirming service appointments

Job status updates

Invoices, quotes, and payment reminders

Important safety notices or service information

Message frequency may vary based on your interactions with us.

Message and data rates may apply.

To opt out of SMS messages at any time, reply “STOP”.

To get help with SMS messages, reply “HELP” or contact us using the information in the “Contact Us” section below.

We do not sell or rent your mobile number to third parties. Standard carrier terms and conditions apply, and carriers are not liable for delayed or undelivered messages.

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4. How We Share Information

We may share your information only in the following situations:

Service Providers: With trusted vendors who help us operate our business (for example, scheduling, invoicing, messaging, or website hosting), and only to the extent necessary for them to perform services for us.

Legal Compliance: When required by law, regulation, legal process, or government request.

Business Protection: To protect our rights, property, safety, or the rights, property, and safety of our customers or others.

We do not sell your personal information to third parties.

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5. Data Retention

We retain your information only for as long as necessary to:

Provide services to you

Maintain business records

Comply with legal, tax, and regulatory requirements

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

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6. Security

We use reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

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7. Your Choices and Rights

You may:

Opt out of SMS messages by replying “STOP”

Update or correct your contact information by contacting us

Request that we limit certain uses of your information where required by law

If you have questions about your information or would like to make a request, please contact us using the details below.

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8. Third-Party Links

Our website or messages may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of this page. Your continued use of our website or services after changes are posted means you accept those changes.

10.Sharing of Personal Information: 
Fuel  Tec Key West will not share, sell, or disclose your personal  information or mobile opt-in data to third parties without your explicit  consent, except where required by law. Your information is kept  confidential and used solely for the purposes you have agreed to. All  the above categories exclude text messaging originator opt-in data and  consent; this information will not be shared with third parties. Text  messaging opt-in data is not being shared with third parties.
 

Opting Out of Text Messages:
You  have the right to opt out of receiving text messages from Fuel Tec Key  West at any time. To opt-out, you can reply "STOP" to any text message  you receive from us. 
 

Consent and Opt-In:
By providing your  phone number and opting in to receive text messages, you consent to the  collection and use of your personal information as described in this  policy. We ensure that your consent is obtained explicitly and that you  are informed about the types of messages you will receive.  

Contact Us:

If you have any questions about this Privacy Policy or our data practices, please contact us:

Fuel Tec Key West

Website: https://fuelteckeywest.com

Phone: (305) 304-2102

Email: lee@fuelteckeywest.com

Location: Key West, Florida, USA

By messaging, you agree to receive messages related to appointment reminders, status updates, and answers to FAQ’s at the provided number from Fuel Tec Key West. Message frequency varies, and standard message and data rates may apply. You have the right to OPT-OUT receiving messages at any time. To OPT-OUT, reply "STOP" to any text message you receive from us. Reply HELP for assistance.